Shipping policy

Last updated: January 8th, 2026

Thank you for choosing Ideal. We’re committed to delivering your supplements quickly, safely, and with full transparency. Below is our official Shipping Policy.

1. Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Processing times may be extended during high‑volume periods, product launches, or sales events.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

Standard Shipping: 3–4 business days
Expedited Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take up to 24–48 hours to appear.

4. Incorrect or Damaged Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

Your order number
A description of the issue
Clear photos of the product and packaging

We will review your claim and provide a replacement if eligible.

5. Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Ideal is not responsible for lost or stolen packages. If this occurs, please contact the shipping carrier directly to file a claim.

6. Address Errors

Please ensure your shipping address is correct at checkout. Ideal is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, additional shipping fees may apply.